Welcome to Elova

Elova values your privacy and is committed to safeguarding it. This Privacy Statement outlines the types of personal information we collect when you use our website, online services, or platforms (collectively referred to as the “Services”). It explains how we use this information, with whom we share it, and the options available to you regarding its use. Additionally, this Privacy Statement describes the measures we take to protect your personal information and how you can contact us with any questions or concerns about our privacy practices.

This section outlines the Privacy Policy applicable to the website and native mobile applications. Please note that this Privacy Policy is subject to change without prior notice, and it is your responsibility to review it periodically to stay informed of any updates.

Terms of Our Privacy Policy

Personal Information Collected

By accepting this Privacy Policy, you authorize Elova to collect, store, and use any information you provide on our website or native mobile applications. The information we collect includes:

All information you enter on our website and native mobile applications, such as your name, address, contact number, email ID, chat history, and any other information sent by you via emails to our provided email ID.

Information collected through cookies installed on your device.

Technical details such as the IP address of your device, the server from which you access our website and native mobile applications, details of the web browser and operating system used, as well as the date, time, and location of access.

Cookies

Cookies are small pieces of information stored by your browser on your device. They are used to record various aspects of your visit and help Elova provide you with seamless service. Elova does not use cookies to store personal information for external purposes.

We, along with third-party vendors, including Google, utilize first-party cookies (such as Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) to analyze and report how ad impressions, usage of ad services, and interactions with these ad impressions and services are connected to visits to our website.

Elova.com retains full ownership of all information collected via the website or applications installed on the website or native mobile applications.

As applicable, the information collected by Elova.com will be used for the following purposes:

To contact you regarding the website, native mobile applications, and related updates or services.

To monitor and enhance the performance of the website and native mobile applications.

To calculate the number of visitors and understand their geographical distribution.

To inform you about special offers and promotions available on the website or native mobile applications.

To ensure a superior shopping experience, including sending promotional emails about various offers. You may choose to unsubscribe from these emails at any time.

Certain information may be shared with third parties, such as courier companies, credit card processing companies, and vendors, to facilitate their services and fulfill your order requirements. Elova.com strictly prohibits unauthorized individuals or organizations from accessing or using any information collected through the website and native mobile applications.

If you have any questions regarding this Privacy Policy, please feel free to reach out to us through our website or native mobile applications.